Tuesday, December 12, 2006

Removals and the Poor Little Housewife

In line with preparations to leave, Mr and Mrs Kong are in the process of getting quotes from removal companies, and checking out the services of these companies. Mrs Kong, the kononnya housewife, had to stay in today to wait for a couple of sales people in order to get an estimate of this cost.

One gentleman in particular, was particularly thorough in describing the services of the company, including information on packing, insurance and their membership of the relevant professional bodies. He used big words and said that they were a "limited liability company" governed by the "FSA" to illustrate how the customer would be better off with them.

Having had to mug on corporation law more than 10 years ago, and previously provide legal advice on the subject, Mrs Kong was really wondering what it had to do with consumer protection, esp in the case of a removals company. Sure, there were probably reasons for being comforted by the fact that the Financial Services Authority was involved but in this case it was not too clear why.

At this point, a visible strain emerged on Mrs Kong's face, and the gentleman probably thought "poor little housewife, doesn't understand" as he then said "FSA is the Financial Services Authority; its the law of the land". Trying not to burst out in laughter, Mrs Kong just said "really, oh... how jolly good".

The tone of this conversation continued on throughout the discussion and 15 minutes later, it was really too late to admit that one was really a solicitor, but best just to continue on with the charade. There was a lot of nodding and referring to husband. Probably easier than trying to set him straight!

No comments: